INDEX

• Banorte at a Glance
• Message from the Chairman of the Board
• Message from the CEO
• We are Banorte
• Strong Mexicans
• How we create Value
  • Financial Capital
  • Infrastructure and Technology Capital
  • Intellectual Capital
  • Human Capital
  • Social Capital
  • Natural Capital
  • Corporate Governance
• Leaders in Sustainability
• GRI Content Index
• Audit and Corporate Practices Committee’s Annual Report
• Independent Assurance Report
• About this Report
• Contacts